Despite two profit warnings in as many months, Michael O’Leary is still on course to turn around Ryanair Holdings plc (ADR) (NASDAQ:RYAAY) (LON:RYA)’s public image, while simultaneously growing the airline. As previously suggested, short of acquiring Aer Lingus, there appeared little O’Leary could do to put more bums on seats without tackling the subject of customer relations. However, O’Leary could be about to prove everybody wrong. Ryanair turning around customer service While it’s still probably too early to say what difference improving the website booking process, reducing controversial fees and allowing allocated seating will make to passenger numbers, Ryanair Holdings…
Ryanair Adding Destinations, Free Bags; Eying 81M Passenger Goal
Kieran Ball
Kieran is a journalist and copywriter with a track record in excess of 15 years' in advertising, marketing and journalism. My work has appeared in TV, radio, press, online and almost every other conceivable medium. Kieran is based out of Ireland.