“Sage Kelly has resigned from Jefferies in order to focus on family matters,” was the comment from Jefferies Group LLC (NYSE:JEF) CEO Richard Handler, tucked into the end of a memo announcing the re-shuffling of the highly profitable healthcare investment banking staff, which was obtained by Julie VerHage of Fox Business Network. . Kelly, you see, was the deal maker. He knew how to keep clients entertained, stimulating their senses on a number of levels. Sage Kelly’s customer service orientated approach The extent to which Kelly’s customer service orientated approach won business was on display at the Boston Ritz Carlton, on a night when…
Sage Kelly Resigns From Jefferies As Customer Service Likely To Be Redefined
Mark Melin
Mark Melin is an alternative investment practitioner whose specialty is recognizing the impact of beta market environment on a technical trading strategy. A portfolio and industry consultant, wrote or edited three books including High Performance Managed Futures (Wiley 2010) and The Chicago Board of Trade’s Handbook of Futures and Options (McGraw-Hill 2008) and taught a course at Northwestern University's executive education program.